If you need help, we suggest the following:
1. Ask in our discord https://discord.gg/5BgkGzZPyc there are many veteran players online that can assist. Many questions are easily answered.
2. Put in a ticket via the help button on the paperdoll in game. Banethorn will handle the page when he is available. There might be a delay as I have to sleep at times and have real life responsibilities but I will get to it !!